Frequently asked questions

Yes — free delivery on every order, anywhere in mainland UK, with no minimum spend.

Orders are processed within 1–2 working days. Smaller items typically arrive within 3–5 working days after dispatch, and larger furniture within 5–10 working days.

Not currently — we're unable to deliver to the Scottish Highlands and Islands, Northern Ireland, the Isle of Man, or the Channel Islands.

Yes, you'll receive an email with tracking details as soon as your order is dispatched.

You can cancel or amend your order free of charge any time before it's dispatched — just contact us with your order number.

You can return most items within 14 days of delivery, provided they're unused and in their original packaging. See our Refund Policy for full details.

For change-of-mind returns, return shipping is at your own cost. If an item arrives faulty, damaged, or incorrect, return shipping is free.

Once we receive your returned item, your refund is issued to your original payment method within 14 days.

We accept Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay and PayPal, all processed securely through our checkout.

All prices are shown in GBP and include VAT where applicable.