Privacy

Privacy Policy

Last updated: 12 August 2026

This Privacy Policy explains how Cottage Cabinets ("we", "us", "our") collects, uses and protects your personal information when you visit or shop at cottagecabinets.co.uk, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

The data controller is Cottage Cabinet, Radcliffe Moor Rd, Bradley Fold, Radcliffe, Bolton BL2 6RT, United Kingdom. Contact: support@cottagecabinets.co.uk.

Information we collect

Order information: name, delivery and billing address, email address, phone number, and order details
Payment information: processed securely by our payment provider (Shopify Payments and/or PayPal) — we do not store full card numbers on our own systems
Account information: if you create an account, your login details and order history
Browsing information: IP address, browser type, pages visited and referring site, collected via cookies and similar technologies
Communications: details you provide when you contact customer support or subscribe to our newsletter

How we use your information

To process, fulfil and deliver your orders
To communicate with you about your order, including delivery updates and customer service
To send marketing communications, where you've opted in — you can unsubscribe at any time
To improve our Site, products and customer experience
To detect and prevent fraud, and to comply with our legal obligations

Legal basis for processing

We process your data on the basis of: performance of a contract (fulfilling your order), our legitimate interests (improving our service and preventing fraud), your consent (marketing emails and non-essential cookies), and compliance with legal obligations (such as tax record-keeping).

Who we share your data with

We share your information with trusted third parties who help us run our business, including:

Shopify, our e-commerce platform provider
Payment processors (Shopify Payments, PayPal)
Delivery couriers, to fulfil your order
Email marketing and customer service tools, where used

We never sell your personal data to third parties.

Cookies

We use cookies and similar technologies to keep our Site working correctly, remember your basket, and understand how our Site is used. You can control or disable cookies through your browser settings, though some features of the Site may not work correctly without them.

Data retention

We keep your personal data for as long as necessary to fulfil the purposes described in this policy, including to meet our legal, accounting and tax reporting requirements.

Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, in certain circumstances
Object to or restrict certain processing
Request a copy of your data in a portable format
Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at support@cottagecabinets.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

International transfers

Some of our service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, in line with UK GDPR requirements.